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Business Process Management
Major: Business Economics
Code of Subject: 7.051.05.E.32
Credits: 4
Department: Business Economics and Investment
Lecturer: Ph.D.,assoc.Vorobets S. Y.
Semester: 2 семестр
Mode of Study: заочна
Learning outcomes:
1. Formulate strategic goals of the enterprise;
2. Identify a system of business processes that allow to achieve the set goals;
3. To implement a formalized description of this system of business processes, using the system of international standards, presented in the form of appropriate notations;
4. Practically implement a formalized description of business processes in the environment of specialized software systems, namely: AllFusion Process Modeler ,.
5. Optimize the system of business processes to achieve strategic goals of enterprise development using methods of functional-value analysis, imitation modeling systems, financial management systems using specialized software systems AllFusion Process Modeler, FMS Damond and Arena.
The learning outcomes of this discipline detail the following programmatic learning outcomes:
1) ability to demonstrate in-depth knowledge of the basics of professionally oriented disciplines of specialty in the field of economic enterprise management, enterprise competitiveness management, enterprise resource management, enterprise potential management, business planning and audit, project management and enterprise development programs, project finance, property valuation and property complexes, foreign trade operations and contracts (ZN5);
2) ability to demonstrate in-depth knowledge and understanding of patterns of economic processes of the enterprise, the economic mechanism of the enterprise and organizational support of its functioning, modern technologies and methods of economic management, leadership styles (ZN6);
7) ability to demonstrate knowledge and understanding of parameters and factors of internal and external environment of enterprise management, transformation processes in the domestic and international economic space and the need to take them into account in the process of management decision making (ZN7);
8) ability to demonstrate in-depth knowledge in the field of operational, marketing, logistic, financial, investment-innovative, anti-crisis, social and human resources activities of the enterprise in order to ensure their coordination, mutual harmonization and general orientation to increase the market value of the enterprise (ZN9).
9) integrate and apply the theoretical knowledge gained in practice for the economic substantiation of strategic and operational management decisions in the enterprise (UM1);
10) make decisions on managing assets, resources, projects and programs of enterprise development based on the use of modern software products and information and communication technologies (UM3);
11) to substantiate the policy of behavior in the process of realization of economic processes both within the enterprise and with agents of the external environment (consumers, suppliers, transport and logistic organizations, financial market entities, legal institutions, state and local authorities) (UM5);
12) identify and evaluate the risks of the enterprise's business activity, develop and justify measures to manage its financial and economic security (UM9);
13) the ability to communicate in their native and foreign language with a broad professional community and the public, both verbally and in writing (COM1);
14) the ability to apply modern information and communication technologies for effective communication at the professional and social levels (COM2);
15) the ability to adapt to new contingencies and make operational design decisions (AI1);
16) the ability to be aware of the need for lifelong learning in order to deepen acquired and acquire new professional knowledge (AI2);
17) the ability to be responsible for the work performed, to make decisions independently, to achieve the set goal in accordance with the requirements of professional ethics (AI3);
18) be socially responsible for the decisions made, adhere to moral and cultural values (AI4).
2. Identify a system of business processes that allow to achieve the set goals;
3. To implement a formalized description of this system of business processes, using the system of international standards, presented in the form of appropriate notations;
4. Practically implement a formalized description of business processes in the environment of specialized software systems, namely: AllFusion Process Modeler ,.
5. Optimize the system of business processes to achieve strategic goals of enterprise development using methods of functional-value analysis, imitation modeling systems, financial management systems using specialized software systems AllFusion Process Modeler, FMS Damond and Arena.
The learning outcomes of this discipline detail the following programmatic learning outcomes:
1) ability to demonstrate in-depth knowledge of the basics of professionally oriented disciplines of specialty in the field of economic enterprise management, enterprise competitiveness management, enterprise resource management, enterprise potential management, business planning and audit, project management and enterprise development programs, project finance, property valuation and property complexes, foreign trade operations and contracts (ZN5);
2) ability to demonstrate in-depth knowledge and understanding of patterns of economic processes of the enterprise, the economic mechanism of the enterprise and organizational support of its functioning, modern technologies and methods of economic management, leadership styles (ZN6);
7) ability to demonstrate knowledge and understanding of parameters and factors of internal and external environment of enterprise management, transformation processes in the domestic and international economic space and the need to take them into account in the process of management decision making (ZN7);
8) ability to demonstrate in-depth knowledge in the field of operational, marketing, logistic, financial, investment-innovative, anti-crisis, social and human resources activities of the enterprise in order to ensure their coordination, mutual harmonization and general orientation to increase the market value of the enterprise (ZN9).
9) integrate and apply the theoretical knowledge gained in practice for the economic substantiation of strategic and operational management decisions in the enterprise (UM1);
10) make decisions on managing assets, resources, projects and programs of enterprise development based on the use of modern software products and information and communication technologies (UM3);
11) to substantiate the policy of behavior in the process of realization of economic processes both within the enterprise and with agents of the external environment (consumers, suppliers, transport and logistic organizations, financial market entities, legal institutions, state and local authorities) (UM5);
12) identify and evaluate the risks of the enterprise's business activity, develop and justify measures to manage its financial and economic security (UM9);
13) the ability to communicate in their native and foreign language with a broad professional community and the public, both verbally and in writing (COM1);
14) the ability to apply modern information and communication technologies for effective communication at the professional and social levels (COM2);
15) the ability to adapt to new contingencies and make operational design decisions (AI1);
16) the ability to be aware of the need for lifelong learning in order to deepen acquired and acquire new professional knowledge (AI2);
17) the ability to be responsible for the work performed, to make decisions independently, to achieve the set goal in accordance with the requirements of professional ethics (AI3);
18) be socially responsible for the decisions made, adhere to moral and cultural values (AI4).
Required prior and related subjects:
1.Economic tools for project management and enterprise development programs
2. Methods of empirical market research
3. Business planning and audit of investment project
2. Methods of empirical market research
3. Business planning and audit of investment project
Summary of the subject:
In the conditions of fierce market competition, the most adequate management models of enterprise management are those based on formalized business models, which underlie the concept of business process. In this approach, any business is regarded as a business system, which includes an integrated set of business processes, each of which defines the parameters of entry and exit, the end goals of which are locked in the release of products or services. Mastering the methods of building a business model of the enterprise in the context of creating a system of targeted management of the enterprise and the technology of their implementation using specialized software, which ultimately allows to optimize the financial and economic performance of the enterprise on both strategic and tactical horizons of its activity.
THEME 1 Modeling the activity of the enterprise - principled approaches to its implementation in the context of targeted management.
THEME 2. Modeling and optimization of business processes.
Tools for their implementation.
TOPIC 3. Goal and metric systems. Balanced Scorecard (CMS). Tools for their implementation.
TOPIC 4. Post-operative cost accounting. Functional Value Analysis (FVA) Techniques
TOPIC 5. Construction of simulation models based on the business model of the enterprise
Topic 6. Designing the organizational structure of the enterprise and staffing
Recommended Books:
1. Blagun I.S, Kichor V.P, Feshur R.V, Sparrow S. Mathematical methods in economics. Educational Book - Bogdan, Ternopil, 2011
2. Kichor V.P, Kozik V.V, Feshur R.V, Sparrow S.Y. , Selyuchenko NE Economic-statistical modeling and forecasting. Publishing House of Lviv Polytechnic National University. 2007
3. S.V Maklakov. Business Process Modeling with BPwin 4.0. Moscow * DIALOGMIFES * 2002.
4. V.S Ponomarenko, S.V. Minuhin, and S.V. Znakhur. Business Process Modeling Theory and Practice: A Monograph. Kind. KhNEU, 2013. - 244 p.
2. Kichor V.P, Kozik V.V, Feshur R.V, Sparrow S.Y. , Selyuchenko NE Economic-statistical modeling and forecasting. Publishing House of Lviv Polytechnic National University. 2007
3. S.V Maklakov. Business Process Modeling with BPwin 4.0. Moscow * DIALOGMIFES * 2002.
4. V.S Ponomarenko, S.V. Minuhin, and S.V. Znakhur. Business Process Modeling Theory and Practice: A Monograph. Kind. KhNEU, 2013. - 244 p.
Assessment methods and criteria:
Organic component of the educational process is the systematic, comprehensive control and assessment of the quality of acquired knowledge, skills and practical skills of students in accordance with the requirements of state education standards, as well as adaptation to the European requirements defined by the European Credit Credits System (hereinafter ECTS). The system of control and assessment of students' knowledge in the discipline "Training Course" Process Models in Enterprise Development Management "" was developed in accordance with the requirements of the Bologna Declaration ".
Assessment of knowledge in the normative discipline of professional direction "Training course" Process models in managing enterprise development "" is based on the results of current and final control of knowledge (test). The object of student knowledge assessment is program material of discipline of different nature and level of complexity, the mastery of which will be checked accordingly during the current control and on the test. The task of current control is to check the understanding and assimilation of the material presented, the practical skills developed while performing laboratory work. The goal of the test is to check the student's understanding of the program material as a whole, the logic and interconnections between the individual sections, the ability to creatively use the accumulated knowledge, the ability to apply them when solving practical problems in systems management companies or organizations. .
Assessment of knowledge is carried out on a 100-point scale: the tasks of current control are evaluated in the range from 0 to 70 points, the protection of control work performed as an individual task - are evaluated in the range from 0 to 30 points. The day-to-day training is regularly monitored during laboratory classes. The resulting assessment is performed on the results of individual control work.
6. Criteria for evaluating student learning outcomes
1. Current control (laboratory work) Protection of laboratory work №1 Retrospective analysis of production-economic and financial-economic activity of the enterprise using the Diamond FMS software system.
2. Protecting Laboratory Work # 2 Building a model of basic business processes for managing enterprise development using the AllFusion Process Modeler software system. Conducting FVA based on the implemented business model. 14
3. Protection of the laboratory work №3 Development of the FMC and construction of the strategic map of the enterprise 6
4. Protection of laboratory work №4 Carrying out scenario evaluation of enterprise performance indicators using tools of simulation modeling in the system environment (AllFusion Process Modeler, Arena, Diamond FMS). 30
6. Protection of laboratory work №5 Designing the organizational structure of the enterprise and staffing in the system AllFusion Process Modeler 10
Performing control work For a specific subject area of enterprise management system, build a model of business management processes in the AllFusion Process Modeler system, conduct it FVA. determine the staffing list, develop a strategic map of enterprise development and calculate the main financial indicators for a strategically determined period of time 30
Assessment of knowledge in the normative discipline of professional direction "Training course" Process models in managing enterprise development "" is based on the results of current and final control of knowledge (test). The object of student knowledge assessment is program material of discipline of different nature and level of complexity, the mastery of which will be checked accordingly during the current control and on the test. The task of current control is to check the understanding and assimilation of the material presented, the practical skills developed while performing laboratory work. The goal of the test is to check the student's understanding of the program material as a whole, the logic and interconnections between the individual sections, the ability to creatively use the accumulated knowledge, the ability to apply them when solving practical problems in systems management companies or organizations. .
Assessment of knowledge is carried out on a 100-point scale: the tasks of current control are evaluated in the range from 0 to 70 points, the protection of control work performed as an individual task - are evaluated in the range from 0 to 30 points. The day-to-day training is regularly monitored during laboratory classes. The resulting assessment is performed on the results of individual control work.
6. Criteria for evaluating student learning outcomes
1. Current control (laboratory work) Protection of laboratory work №1 Retrospective analysis of production-economic and financial-economic activity of the enterprise using the Diamond FMS software system.
2. Protecting Laboratory Work # 2 Building a model of basic business processes for managing enterprise development using the AllFusion Process Modeler software system. Conducting FVA based on the implemented business model. 14
3. Protection of the laboratory work №3 Development of the FMC and construction of the strategic map of the enterprise 6
4. Protection of laboratory work №4 Carrying out scenario evaluation of enterprise performance indicators using tools of simulation modeling in the system environment (AllFusion Process Modeler, Arena, Diamond FMS). 30
6. Protection of laboratory work №5 Designing the organizational structure of the enterprise and staffing in the system AllFusion Process Modeler 10
Performing control work For a specific subject area of enterprise management system, build a model of business management processes in the AllFusion Process Modeler system, conduct it FVA. determine the staffing list, develop a strategic map of enterprise development and calculate the main financial indicators for a strategically determined period of time 30