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Organization of Catering services
Major: Tourism
Code of Subject: 6.242.00.O.22
Credits: 4
Department: Tourism
Lecturer: Ph.D., Assoc. Prof., Pankiv NE
Semester: 4 семестр
Mode of Study: заочна
Learning outcomes:
The learning outcomes of this discipline detail the following program learning outcomes:
- Possession of sufficient knowledge in the fields of the adjacent organization of food services, which will critically analyze the situation in the market sphere of services and identify key trends in their development;
• gaining knowledge for the organization of communication interaction and conflict resolution with the help of modern communication and innovative technologies;
• understanding of tools and strategies related to diagnosing and analyzing the state of the services market at a level that will allow employment in the specialty, the ability to effectively use in practice theoretical knowledge in the provision of catering services;
• ability to demonstrate knowledge and understanding of the scientific principles underlying the organization of food services
- Possession of sufficient knowledge in the fields of the adjacent organization of food services, which will critically analyze the situation in the market sphere of services and identify key trends in their development;
• gaining knowledge for the organization of communication interaction and conflict resolution with the help of modern communication and innovative technologies;
• understanding of tools and strategies related to diagnosing and analyzing the state of the services market at a level that will allow employment in the specialty, the ability to effectively use in practice theoretical knowledge in the provision of catering services;
• ability to demonstrate knowledge and understanding of the scientific principles underlying the organization of food services
Required prior and related subjects:
Organization of tourism
Organization of restaurant business
Organization of restaurant business
Summary of the subject:
Restaurant as a component of the hospitality industry
General characteristics of methods and forms of service
Banquet service
Organization of catering service
Organization of leisure in restaurants
Organization of service in restaurants
Organization of service in bars
Organization of service in a cafe
Organization of service in restaurants for children
Organization of service in restaurants at the hotel
Organization of service of participants of business, cultural, public and sports events
Features of tourist service
Organization of passenger service on transport
Recommended Books:
1. ДСТУ 4281-2004 “ Заклади ресторанного господарства. Класифікація”
2. ГОСТ 30523-97 “Общественное питание. Общин требования”
3. ГОСТ 30524-97 “Общественное питание. Требования к обслуживающему персоналу”
4. ДСТУ 4161:2003. Системи управління безпечністю харчових продуктів. Вимоги.
5. Правил роботи закладів громадського харчування від 24.07.2002 р. №219, затверджені Мінекономіки та Європейської інтеграції України
2. ГОСТ 30523-97 “Общественное питание. Общин требования”
3. ГОСТ 30524-97 “Общественное питание. Требования к обслуживающему персоналу”
4. ДСТУ 4161:2003. Системи управління безпечністю харчових продуктів. Вимоги.
5. Правил роботи закладів громадського харчування від 24.07.2002 р. №219, затверджені Мінекономіки та Європейської інтеграції України
Assessment methods and criteria:
Current control (50%) - practical classes, oral examination.
Final control (50%) - exam.
Final control (50%) - exam.