know the concept and classification of e-services, the basic principles of the organization of electronic documents and planning, conceptual foundations and basic definitions of e-learning processes;
understand and solve problems and tasks of e-services;
conduct research into the selection of electronic services in trade;
apply the methods and means of electronic services Web 2.0;

Modern software
Fundamentals of Information Technology

Basic technologies of electronic services and information transfer. Internet friendly. Mail services. Instant messaging. Electronic documents management systems and planning. Services e-learning. E-Commerce Services

1. Andrukhiv A. I. Elektronni posluhy v bibliotechniy spravi : navch. posibnyk / A. I. Andrukhiv, R. O. Holoshchuk, M. B. Sokil. – L’viv : Vydavnytstvo L’vivs’koyi politekhniky, 2016. – 136 s. – (Seriya “Informatsiya. Komunikatsiya. Dokumentatsiya” ; vyp. 8).
2. Informatsiyni resursy. Slovnyk zakonodavchoyi ta standartyzovanoyi terminolohiyi / Nats. akad. ped. nauk Ukrayiny, Derzh. nauk.-ped. b-ka Ukrayiny im. V. O. Sukhomlyns’koho ; [uklad.: P. I. Rohova, YA. O. Chepurenko, S. M. Zozulya, I. H. Lobanovs’ka]. – Kyyiv : [Nilan-LTD], 2012. – 283 s.
3. Pozytsionuvannya saytiv u hlobal’nomu informatsiynomu seredovyshchi: Monohrafiya / A.M. Peleshchyshyn. – L’viv: Vydavnytstvo Natsional’noho universytetu "L’vivs’ka politekhnika", 2007. – 260 s.

• speaking-written form (100%)