• know the nature, functions and objectives of business communication, forms and means of verbal and nonverbal communication; Composite features business market; basic forms of oral and written business communication;
• be able to use the tools of business verbal and nonverbal communication;
• be able to organize and conduct individual, collective forms of business communication and public relations campaigns.
• be aware of the main lines of an effective system of internal corporate business contacts.

• Ukrainian language (for professional purposes)
• Rhetoric
• Humanization information exchange
• Human resource management

The nature and specifics of business communication. Corporate business communication. Organization of effective verbal communication business. Features nonverbal transfer of information in the business interaction. Organization and individual forms of business communication. The organization and collective forms of business communication. Features of external business communications. Organizing and conducting campaigns of public relations.

1. Hymytsya N.A., Morushko O.O. Business communication: teach. manual / N.O. Hymytsya, O.O. Morushko. - Lviv: Izd National University "Lviv Polytechnic", 2016. - 224 p. - (Series "Information and Documentation").
2. Dobroskok I. I., Ovseyenko L.M. The organization of modern business communication: a manual for students / II Dobroskok, LM Ovseyenko. - Pereyaslav-Khmelnitsky: "Publishing CSR", 2015. - 446 p.
3. Konovalenko M. Y. Communication theory / V.A. Konovalenko, M. Y. Konovalenko. - M .: Yurayt, 2012. -415 p.

• speaking-written form (100%)