• be able to demonstrate knowledge and understanding of the essence and content of conflicts, their semantic (rational) and emotional (dynamic) potentials;
• to understand the essence and peculiarities of the course of the intrapersonal, interpersonal, group, and between group conflicts in professional activities;
• demonstrate skills, abilities and ability to resolve conflicts in professional activities, application of basic strategies, methods and technologies.

• Psychology,
• Psychology of Management.

General description of the conflict as a phenomenon.Sources, causes and functions of conflict.Types of conflicts and their characteristics.Static and dynamic characteristics of the conflict. Prevention, Management and vnutrishnoobystisnyh solving, interpersonal, group and intergroup conflict.Characterization and analysis of massive conflicts in society.The causes of political, social, economic, religious and linguistic conflicts in Ukraine.

1. Tikhomirov E., SR Postolovs'kyy Conflict and negotiation theory: Textbook. - 2nd ed., Straighten. - Amounts: SHS "University Book", 2008. - 240 p.
2. Conflict: [textbook for students of Higher. teach. bookmark. Legal. Spec.] / LN Herasina, MI Panov, NP Osipov and others. - Kharkov: Right, 2002. - 256 p.
3. M. Piren and conflict management role (socio-psychological analysis). - K .: Izd Academy of Public Administration, 2000. - 200 p.

• oral questioning, esprinting, quality of written practical tasks;
• final control: at current points on a 100-point scale