As a result of studying the discipline, the student must be able to demonstrate the following learning outcomes:
know:
- know and understand the scientific principles of organization, modernization, and implementation of new technologies in social communications and information activities;
- implement and use communication technologies in social systems, multimedia information support, web design, and web marketing technologies;
- use a variety of communication technologies for effective communication at the professional and social levels on the basis of tolerance, dialogue, and cooperation.
be able:
- apply knowledge and understanding for the identification, formulation, and solving problems of the specialty, using known methods;
- ability to use various methods, including information technology, for effective communication at the professional and social levels;
- the ability to be responsible in the work performed and achieve the goal in compliance with the requirements of professional ethics.

• Documentary support of the institution's activities
• Record keeping: methods and practice
• Organization of teamwork
• Social and communication technologies

The nature and specifics of business communication. Corporate business communication. Organization of effective business verbal communication. Features of nonverbal transmission of information in the process of business interaction. Organization and conduct of individual forms of business communication. Organization and conduct of collective forms of business communication. Features of external intersubject business communications. Organizing and conducting public relations campaigns.

1. Khymytsia N.O, Morushko O.O Business communication: textbook. / N.O Khymytsia, O.O Morushko. - Lviv: Lviv Polytechnic National University Publishing House, 2016. - 224 p. - (Series "Documentation and information").
2. Morushko O.O, Khymytsia N.O Humanization of information exchange: textbook. / О.О. Morushko, N.О. Khymytsia - Lviv: Lviv Polytechnic National University Publishing House, 2017. - 224 p. - (Series "Documentation and information"). for bachelors.
3. Dobroskok I.I, Ovsienko L.M Organization of modern business communication: a textbook for university students / І.І. Dobroskok, L.M. Ovsienko. - Pereyaslav-Khmelnytsky: CSR Publishing House, 2015. - 446 p.

• defense of practical tasks, written reports on laboratory work, oral examination (70%)
• final control (control measure, credit): written form (30%)