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Business Communications

Major: Information, Library and Archival Studies
Code of Subject: 6.029.00.O.9
Credits: 4
Department: Social Communication and Information Activities
Lecturer: Associate Professor Nataliia Khymytsia
Semester: 2 семестр
Mode of Study: денна
Learning outcomes:
• know the nature, functions and objectives of business communication, forms and means of verbal and nonverbal communication; Composite features business market; basic forms of oral and written business communication;
• be able to use the tools of business verbal and nonverbal communication;
• be able to organize and conduct individual, collective forms of business communication and public relations campaigns.
• be aware of the main lines of an effective system of internal corporate business contacts.
Required prior and related subjects:
• Ukrainian language (for professional purposes)
• Rhetoric
• Humanization information exchange
• Human resource management
Summary of the subject:
The nature and specifics of business communication. Corporate business communication. Organization of effective verbal communication business. Features nonverbal transfer of information in the business interaction. Organization and individual forms of business communication. The organization and collective forms of business communication. Features of external business communications. Organizing and conducting campaigns of public relations.
Recommended Books:
1. Khimitsa NO, Morushko OO Business Communication: Educ. manual / NO Khimitsa, OO Morushko. - Lviv: Issue of the National University of Lviv Polytechnic, 2016. - 224 p. - (Documentation and Information Series).
2. Morushko OO, Khimytsya NO Humanization of information exchange: training. manual / OO Morushko, NO Khimytsa - Lviv: Issue of the National University "Lviv Polytechnic", 2017. - 224 p. - (Documentation and Information Series). for bachelors.
3. Dobroskok II, Ovsienko LM Organization of modern business communication: a textbook for university students / II. Dobroskok, L.M. Ovsienko. - Pereyaslav-Khmelnitsky: “CSR Publishing House”, 2015. - 446 p.
4. AvramenkoO. O., Yakovenko LV, Shyka V. I Business communication: Tutorial. / For Science. ed. AO Avramenko. - Ivano-Frankivsk, Lilya-NV, 2015. - 160 p
5. Konovalenko M. Yu. Fundamentals of integrated communications. Academic bachelor's degree course.
 / VA Konovalenko, M. Yu. Konovalenko. - M .: Yuryt, 2015. -415 p.
Assessment methods and criteria:
• speaking-written form (100%)