• ability to demonstrate in-depth knowledge of the peculiarities of national cultures and their impact on management processes;
• ability to demonstrate in-depth knowledge and understanding of the theoretical and applied principles of communication processes with representatives of different nationalities and cultures;
• ability to demonstrate profound knowledge in the field of business ethics;
• Ability to eliminate international barriers in communication, to resolve conflict situations.

pre-requisites:
• International Economic Relations
• Introduction to the specialty "Management"
Corrections:
• The theory of economic analysis

Cross-cultural management: the essence and requirements of the present. Cross-cultural competencies. Types of communications and typical communication mistakes. Concept of cultural shock and its definition in practice. Elements of business culture. Gerda Hofstede culture model .. Features of national business cultures. Influence of national culture on organization management (basic models of corporate culture and their management features in the framework of Fons Tropenaans).

1. Тодорова Н.Ю. Кроскультурний менеджмент [навчальний посібник] / Н.Ю. Тодорова – Режим доступу: http://ea.donntu.edu.ua/bitstream/123456789/2021/1/CCM_Todorova.pdf
2. Гестеланд Р. Кросс-культурное поведение в бизнесе. Маркетинговые исследования, ведение переговоров, поиски источников поставок и рынков сбыта, менеджмент в различных культурах / Пер. с англ. – Днепропетровск: Баланс-Клуб, 2003. – 288 с.
3. Hofstede G. Culture’s Consequences: Intern Differences in Work-Related Values. L.: Sage, Beverly Hills. 1980.
4. Зусін В.Я. Етика та етикет ділового спілкування: [навч. посіб.] / В.Я. Зусін - [ 2-ге вид. перероб. і доп.] – К.: ЦНЛ, 2005. – 224 с.

current control: laboratory work (40%);
exam: exam paper (60%)